Privacy Policy and Terms of Service



Callafix.com.ng

Your No1 solution to hiring Skilled Professionals for any task, anytime, anywhere!

Privacy Policy

Effective Date: 10th January, 2023

At Callafix.com.ng, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details provided by you.
  • Service Usage Data: Information about your interactions with our website, including services requested, date/time, and location (if applicable).
  • Payment Information: We may collect payment details for transactions made through our platform, though these are securely processed by a third-party payment provider.

How We Use Your Information

  • To provide you with access to service providers in your area.
  • To process payments for services rendered.
  • To improve our services, website, and customer support.
  • To send you marketing communications (only with your consent).

How We Protect Your Information

We implement security measures to protect your personal data, including encryption and secure storage practices. However, please note that no method of electronic transmission is 100% secure, and we cannot guarantee the absolute security of your information.

Your Rights

  • You have the right to access, update, or delete your personal information at any time.
  • You can opt out of marketing communications at any time.
  • If you have any concerns about your data, you can contact us via Live Chat on our platform.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Terms of Service

Effective Date: 10th January, 2023

By accessing and using "callafix.com.ng" ("we," "our," or "us"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our platform.

1. Use of Our Services

Callafix.com.ng, is simply just a platform that connects users with service providers across Nigeria. By using our services, you agree to:

  • Provide accurate and up-to-date information when creating an account or booking a service.
  • Use our platform only for lawful purposes and in compliance with all applicable local, state, and national laws.
  • Respect the service providers you hire and interact with, treating them with courtesy and professionalism.

2. Service Providers

We act as an intermediary between you and third-party service providers. While we strive to ensure that all providers listed on our platform are reputable, we do not take responsibility for the actions, performance, or quality of the services provided by these service providers.

3. Payment and Fees

Payment for services is processed through our platform. By booking a service, you agree to pay the agreed fee, including any applicable taxes and service charges. Payment is handled securely through a third-party provider, and Callafix.com.ng is not responsible for payment processing errors.

4. Limitation of Liability

Callafix.com.ng is not liable for any damages or losses incurred as a result of using our platform, including but not limited to, issues with service providers, technical problems, or payment issues. You use our services at your own risk.

5. Termination

We reserve the right to suspend or terminate your access to our platform at any time, without notice, if you violate any of these Terms or engage in fraudulent or illegal activity.

6. Governing Law

These Terms will be governed by and construed in accordance with the laws of Nigeria. Any disputes arising from these Terms shall be resolved in the courts located within Nigeria.

7. Changes to Terms

We reserve the right to update these Terms of Service at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. By continuing to use our services after the changes are posted, you accept the updated Terms.

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